Your privacy is not merely a legal obligation to ez96 — it is a moral responsibility we take seriously. This page clearly explains how we collect, use, store, and protect your information, as well as the rights you hold as a member of our platform.
Six core pillars that form the foundation of our data protection commitment.
All data transmitted between your device and ez96's servers is protected with 256-bit SSL encryption. This means your information cannot be read by any unauthorised party while in transit.
Ez96 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs to you — we only use it for the purposes explicitly stated.
Member data is stored on servers protected by a multi-layered security system — including firewalls, role-based access controls, and 24/7 monitoring. Access to personal data is restricted to staff who genuinely require it.
All of ez96's data handling practices comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We take these legal obligations seriously and regularly review our policies to ensure ongoing compliance.
You have the right to access, correct, request a copy of, or delete your personal data at any time. Privacy-related requests are processed by our team within 14 working days.
Ez96 conducts regular security audits and penetration testing by independent third-party security experts to ensure our data protection systems remain up to date and effective.
A clear and transparent overview of the data we collect and why it is needed.
| Data Type | What We Collect | Purpose of Use | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, identification card number, identification card image (KYC) | Identity VerificationFraud Prevention | Duration of active account + 5 years |
| Contact Data | Email address, phone number, residential address | CommunicationSecurity Notice | For the duration of the active account |
| Financial Data | Bank account details (bank name, account number), deposit and withdrawal transaction records | Payment ProcessingCompliance | 7 years (legal requirement) |
| Technical Data | IP address, browser type, device used, login session data | Account SecurityFraud Detection | 90 days |
| Game Data | Betting history, wins, losses, games played, play duration | Responsible GamingVIP Programme | Duration of active account + 2 years |
| Cookie Data | Session cookies, preference cookies, analytics cookies (anonymised) | User ExperiencePlatform Analytics | Based on cookie type (7 days – 1 year) |
This Privacy Policy describes our data handling practices ez96. By using our platform, you agree to the collection and use of information as described in this document. Read together with Terms and Conditions we are encouraged.
Ez96 collects your information through several different methods, depending on how you interact with our platform:
Information you provide directly: This includes information you provide during account registration, the identity verification (KYC) process, when contacting customer support, or when completing any profile on the ez96 platform.
Information collected automatically: When you browse or use the ez96 platform, our systems automatically record technical information such as your IP address, device type, operating system, browser used, and session activity data. This information is essential for security purposes and detecting suspicious activity.
Information from other sources: In certain situations related to identity verification or fraud prevention, ez96 may receive additional information from third-party verification service providers that we use.
Ez96 uses collected personal data solely for legitimate and transparent purposes, including:
ez96 does not sell, rent, or trade your personal data. However, in certain limited situations, we may share data with the following parties:
All third parties we engage are subject to strict data protection agreements. They may only use your data for the specific purposes agreed upon and are not permitted to use it for any other purpose.
Ez96 employs a multi-layered security approach to protect your data:
In the event of any security incident involving your data, ez96 will notify affected members within 72 hours and take immediate remedial action.
The ez96 website uses cookies and similar technologies to enhance your experience. We use several types of cookies:
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the ez96 platform.
Your data may be stored or processed on servers located outside Malaysia in certain circumstances, such as when we use international cloud service providers. In all such cases, we ensure that:
Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data at ez96:
To submit any request relating to your privacy rights, contact the ez96 support team via live chat or email. We will process your request within 14 working days.
The ez96 platform is restricted to users aged 18 and above. We do not intentionally collect personal data from individuals under the age of 18. Should we discover that a child's data has been collected inadvertently, we will delete it immediately and close the account in question.
If you have information that a minor has registered on ez96, please notify our support team immediately.
The ez96 platform may contain links to third-party websites or services. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of any third-party website you visit. ez96 is not responsible for the privacy practices or content of third-party websites.
Ez96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security improvements. When significant amendments are made, we will:
We encourage you to review this page periodically to ensure you are always up to date on how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way ez96 handles your personal data, you may contact us via:
We take all privacy-related inquiries and complaints seriously. Every complaint will be investigated and responded to within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
You have full control over your personal data — here are the key rights you should know.
Request a complete copy of all personal data ez96 holds about you. Requests are processed within 14 working days.
If any of your information is inaccurate or out of date, you may request a correction at any time.
In certain situations, you may request deletion of your data (subject to legal retention obligations).
You may opt out of receiving marketing communications at any time through your account settings.
You may request your data in a machine-readable format for transfer to another service if needed.
In certain circumstances, you may request that we restrict how your data is processed while awaiting the resolution of an issue.
Ez96 is more than a gaming platform — we are a platform that genuinely cares about the safety and privacy of every member. Join our trusted community today.
See also Terms and Conditions and Responsible Gaming us.